Privacy Policy

Privacy Policy

Introduction

This privacy notice explains how we collect and process your personal data when you use our site https://www.rtm12.com/, including any information you provide when you purchase a product or service, sign up to our newsletter, or take part in a prize draw or competition.

By providing us with your data, you confirm that you are at least 13 years old.

J Boardman is the data controller, and we are responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy notice).

Contact Details

Full name of legal entity: James Boardman UK
Email address: support@boardmanjames.com
Postal address: 30–34 North Street, Hailsham, UK

If you have any concerns about how we collect or use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection: www.ico.org.uk.
We would appreciate the opportunity to resolve your concerns directly first — please contact us at support@boardmanjames.com.

It’s important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing support@boardmanjames.com.

What Data We Collect About You

Personal data means any information that can identify you as an individual. We may collect and process the following data:

Identity Data: first name, last name, username

Contact Data: billing address, delivery address, email address, telephone numbers

Transaction Data: payment details, purchase history

Technical Data: IP address, login data, browser type and version, time zone, operating system, and similar

Profile Data: username, preferences, feedback, survey responses

Usage Data: information about how you use our site, products, and services

Marketing and Communications Data: your preferences for receiving communications

We may also process aggregated data that does not identify you personally.

We do not collect any sensitive data, such as details about your race, religion, health, or criminal records.

If we are legally required to collect data and you do not provide it, we may not be able to deliver our products or services.

How We Collect Your Data

We collect data in several ways, including:

Direct interactions: when you fill in forms, communicate with us, place orders, create an account, subscribe to newsletters, enter competitions, or provide feedback.

Automated technologies: as you use our site, we collect technical data through cookies, server logs, and similar technologies.

Third parties: for example:

Analytics providers (like Google)

Advertising platforms (like Facebook and LinkedIn)

Payment and delivery service providers (like PayPal)

Public sources such as Companies House and the Electoral Register

How We Use Your Data

We only use your personal data where legally permitted. Common purposes include:

Fulfilling a contract with you

Pursuing legitimate business interests

Complying with legal obligations

You can withdraw consent to marketing at any time by emailing support@boardmanjames.com.

Examples of Use:

PurposeType of DataLawful BasisRegistering you as a customerIdentity, ContactPerformance of a contractProcessing and delivering your orderIdentity, Contact, Financial, Transaction, MarketingPerformance of a contract, legitimate interestsManaging our relationshipIdentity, Contact, Profile, MarketingPerformance of a contract, legal obligation, legitimate interestsAdministering our business and siteIdentity, Contact, TechnicalLegitimate interests, legal obligationDelivering relevant content and adsIdentity, Contact, Profile, Usage, Marketing, TechnicalLegitimate interestsUsing data analytics to improve servicesTechnical, UsageLegitimate interests

Marketing Communications

You will receive marketing communications from us if:

You requested information or purchased from us and have not opted out

You explicitly consented to receive marketing

You can opt out of marketing at any time by clicking unsubscribe in our emails or emailing support@boardmanjames.com.

We will never share your data with third parties for their marketing purposes without your express consent.

Disclosures of Your Data

We may share your data with:

Service providers (IT, payment processing, etc.)

Professional advisers (lawyers, accountants, etc.)

HMRC, regulators, or authorities where required

Third parties in case of a business sale or restructure

All third parties are required to respect your data and process it lawfully.

International Transfers

If we transfer your data outside the UK or EEA, we ensure adequate protection, such as:

Transfers to countries deemed to provide adequate protection

Contracts approved by the UK/EU ensuring similar data safeguards

Privacy Shield-compliant US services (where applicable)

We will inform you and seek your consent if no adequate safeguards are available.

Data Security

We have appropriate security measures to prevent accidental loss, misuse, or unauthorised access to your data. Only authorised personnel with a business need will access your data, and they are bound to confidentiality.

We also have procedures to deal with any suspected data breach.

Data Retention

We keep your data only as long as necessary for the purposes we collected it, including legal, accounting, and tax requirements.

For example, we retain customer records for at least six years for tax purposes.

You can request deletion of your data where applicable.

Your Legal Rights

You have the right to:

Access your personal data

Request correction or deletion

Object to processing

Restrict processing

Request transfer of your data

Withdraw consent

More information: https://ico.org.uk/your-data-matters/

To exercise your rights, contact us at support@boardmanjames.com. We aim to respond within one month.

Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy policies and recommend reading theirs when you leave our site.

Cookies

We use cookies to improve your experience. You can set your browser to refuse cookies or alert you when cookies are set. Some parts of our site may not work properly without them.